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You can not not communicate. –Paul Watzlawick
According to the Carnegie Institute your success in the new service economy requires 85% people skills and 15% business skills. Today it takes more than technical knowledge to grow your business network. Winning and keeping top clients depends on “people skills“ including etiquette, manners, and polite conversation.
Successful people judge us by our social skills and appearance. The subconscious mind decides within a few seconds whether you are sympathetic or unsympathetic-- professional or unprofessional.
Now more than ever your career and social skills determine your success. Knowing the rules of proper etiquette is essential. Good manners, style and wardrobe reflect on your company, your product and your credibility. Your style represents the values of your business and wins the appreciation of high-end clients.
In two delicious, fun-filled afternoons you will learn how to:
- Introduce yourself and others.
- Shake hands with confidence.
- Start a conversation, keep it going, and gracefully exit at the right time.
- Dress appropriately for any occasion.
- Take your seats in the correct order and arrange napkins.
- Understand exotic food selections
- Order with style and grace.
- Develop wine etiquette.
- Handle napkins, glasses and cutlery.
- Master both continental and American Dining.
- Pay and tip appropriately
Upgrade your social circle by spending a couple of delightful days learning the art of belonging with first-rate clientele.
